We pledge to comply with the obligations and requirements of the Personal Data (Privacy) Ordinance (the “Ordinance”). Our staff shall respect the confidentiality of all personal data collected and/or stored and/or used by us and endeavor to keep all the personal data safe in compliance with the obligations and requirements of the Ordinance.
Customers supply data to this company in demand at times for the purpose of using this website functions and other related facilities and services. According to “the Ordinance”, “Omura Property” has the responsibility to protect the customers personal data from incomplete and leaked. The data may include your email address and other data supplied to this company through this website.
To comply with the Laws of Hong Kong SAR (including the Estate Agents Ordinance and its subsidiary legislations and regulations) in the verification of the identity of both the vendor/landlord and the purchaser/tenant, the prevention of money laundering and in order to market properties and provide services or market information, perform registration and administration functions, your personal data will be collected upon:
1. Signing an estate agency agreement to appoint us as your estate agent;
2. Signing a provisional sale and purchase agreement/tenancy agreement;
3. Purchasing first hand property;
4. Applying customer due diligence;
5. Contacting us for enquiry or complaint;
6. Participating in marketing and promotion activities, competitions, prize draws through us;
7. Using our intermediary service;
8. Using or visiting our website or mobile application.
If you refuse to provide the personal data, we have discretion not to provide services to you for the avoidance of breaching the relevant laws and regulations.
The Personal Data we collect includes but not limited to the following:
1. Your Chinese and English name
2. Information for the verification of your identity, including identification documents copies and numbers
3. Contact Information, telephone number, email address etc.
4. Correspondence or billing address
5. Addresses of other properties owned by you
6. E-mail or letters sent to us
7. Account records, such as date of payment and transaction information
8. Preferences for particular property or service
We may use and analyze your data for the following purposes including but not limited to:
1. provision of real estate agency services
2. direct marketing of the real estate agency services of the Company;
3. compliance with the applicable laws, rules, and regulations as well as the guidelines, practice circulars, code of ethics and practice directions issued by the regulatory authorities and applicable to the Company;
4. collection of outstanding debts from customers; and/or
5. legal proceedings and/or enforcement of judgments and/or orders.
All personal data held by us will be kept confidential but we may disclose your data to the following parties:
1. Co-operative estate agents
2. Banks
3. Developers (applicable in first hand property transactions)
4. Debt-collection agencies or debt-recovery organizations
5. Law-enforcement organizations, government departments, regulatory institutions, courts or as required by law
6. professional consultants (including lawyers and auditors)
7. other party of the transaction
We will verify the data provided with generally accepted practices and guidelines in our industry which include verification on the name and identification number against the parties’ (both the vendor and the purchaser/the landlord and the tenant) identification document.
We have implemented internal control measures to ensure the security of personal data and to prevent unauthorized or accidental access, process, erasure, loss, or use of personal data. Personal data provided by you are retained until the completion of the purposes for which such data were collected and will not exceed 7 years in general, or such longer period as prescribed by applicable laws, rules, and regulations as well as guidelines, practice circulars, code of ethics and practice directions issued by the regulatory authorities and applicable to us.
We safeguard all information provided by you. We do not collect any personally identifiable information from you during your browsing of our web sites. We will however make a record of your visit that shows only the Domain Name Server address, part of your e-mail address, and of the pages visited. We use such information only for preparing general statistics on the usage of our web sites.
Once we have obtained your Personal Data through the internet, it will be maintained securely in our system and protected from the Internet by firewall. Only the authorized staff, will be permitted to access to such Personal Data, and we shall not release such Personal Data to any external parties except those parties set out in our [Personal Information Collection Statement] without your agreement.
Our Company intends to use your name, telephone number, e-mail address and address for direct marketing estate agency service but we cannot so use your personal data without your consent.
Our Company intends to provide your name, telephone, and the address of your transaction to investment & finance Company and mortgage broker company for purpose of direct marketing and/or providing investment, financial services, or mortgage referral services but we cannot so provide your personal data without your consent.
If you do not wish to receive direct marketing promotional information from us with respect to the estate agency and/or other categories of products/services mentioned above, or do not wish us to disclose, transfer or use your personal data for the previously mentioned direct marketing purposes, please contact by email to admin@omuraproperty.com
This Privacy Policy Statement may revise from time to time, all the changes will be published in our website www.omuraproperty.com
